1. What is Smart TV Interpretation: With an open platform equipped with an operating system, users can install and uninstall programs provided by third-party service providers such as software and games, and continue to expand the functions of color TVs through such programs. The general name of such a color TV that can be used for surfing the Internet can also be understood as a smart terminal that has an integrated screen display function and a rich application.
2. What is multi-screen interaction
Explanation: "multi-screen interaction" enables interaction between personal mobile devices (currently supported operating systems: android and ios) and smart TVs: remote TV, movie guides, resource sharing, mouse simulation, and analog touchscreens in mobile terminals Other functions.
3. How to achieve multi-screen interaction
Explanation: Install "Changhong" software on Android mobile phone (or tablet), use mobile phone (or tablet) to operate and control the TV via wireless wifi. Implementation conditions: 1) mobile (or tablet) Android System version ≧2.1; 2) The mobile phone (or tablet) and the TV are connected within the same wireless route range. 3) Click the mobile phone (or tablet) “Changhong Intelligent Control†icon and follow the prompts.
4. What is Ciri Voice?
Explanation: Ciri is a smart voice system developed by Changhong-Xinfei Speech Lab and leading the world of Chinese speech recognition technology. The intelligent terminal connects with the back-end cloud voice service platform through the network to implement voice recognition control. Notes for use: 1) More than 2 megabytes of stable mainstream Internet (non-local) networks are required; 2) Use of a quiet environment when recording voice; 3) Use of voice input instead of Ciri .
5. The application cannot be used
Explanation: 1) Confirm that the application is successfully installed; 2) The application is used through the network, please confirm whether the network is connected normally; 3) If the application is installed on the mobile storage device, please confirm whether the device is connected properly.
6. Poor gesture recognition, slow response
Explanation: 1) Confirm that the game program is installed normally; 2) Check whether the camera and connection are normal; 3) The ambient light of the experiencer is good.
7. Is Internet TV compatible with all wireless network cards on the market?
Explanation: No, there are many manufacturers and models of wireless network cards, please refer to the recommended models of the user's manual of the product to purchase.
8. The reason why Internet TV plays video "cards"
Explanation: 1) Internet bandwidth ≤ 2Mbps; 2) Other network devices occupy too much network bandwidth resources, and can be determined by the method of closing other network devices (such as PCs, PDAs, smart phones, etc.); 3) Poor network environment, which can be accessed by a PC Other video sites (such as Sohu video, Youku video, etc.), to see whether to play a smooth method to determine.
9. There are several ways to set up the network
Explanation: There are three ways: wired setting, wireless setting and dial-up connection.
10. Why does Internet TV boot slowly?
Explanation: The system self-check takes some time, including detecting and configuring the network (wired and wireless).
11. What requirements and equipment are required for Internet TV and network connections?
Explanation: TVs, networks, modems (usually "cats"), routers (wired routers or wireless routers), network cables, wireless network cards (using wireless Internet access), computers, etc. that require a network interface.
12. Internet TV can not access the Internet, what is the general problem
Explanation: 1) The TV has not been switched to "Network/Music" status; 2) The network cable or wireless network card is not connected (observe that the network connection icon indicates normal); 3) Check the network detection information in the network settings, Is the gateway, DNS1, DNS2 server all normal?
13. The wireless network connection is abnormal
Explanation: 1) Check whether the wireless network card supports; 2) Whether the wireless router is set correctly; 3) Whether the wireless encryption type setting is correct; 4) Whether the IP address, gateway and other parameter settings are correct; 5) The distance between the wireless router and the network TV is too far or There is a wall blocking.
14. The wired network connection is abnormal
Explanation: 1) Check the Internet environment, whether the network cable is normal; 2) Check if the router settings are correct; 3) Check if the IP address, gateway and other parameters are set correctly.
15. U disk or mobile hard disk audio and video files can not be played
Explanation: 1) Check whether the device connection is normal; 2) Confirm whether the format of the mobile device is supported; 3) Whether the audio and video file formats are supported (refer to the product manual).
16. After the Internet TV completes registration, the page cannot go to the next step, and it still prompts how to handle the registration.
Explanation: You can skip the router and connect the network cable directly to the intelligent network TV. If the fault disappears, you can confirm that this phenomenon is caused by the firewall of the router. In this case, you can remove the router firewall settings to eliminate the fault.
2. What is multi-screen interaction
Explanation: "multi-screen interaction" enables interaction between personal mobile devices (currently supported operating systems: android and ios) and smart TVs: remote TV, movie guides, resource sharing, mouse simulation, and analog touchscreens in mobile terminals Other functions.
3. How to achieve multi-screen interaction
Explanation: Install "Changhong" software on Android mobile phone (or tablet), use mobile phone (or tablet) to operate and control the TV via wireless wifi. Implementation conditions: 1) mobile (or tablet) Android System version ≧2.1; 2) The mobile phone (or tablet) and the TV are connected within the same wireless route range. 3) Click the mobile phone (or tablet) “Changhong Intelligent Control†icon and follow the prompts.
4. What is Ciri Voice?
Explanation: Ciri is a smart voice system developed by Changhong-Xinfei Speech Lab and leading the world of Chinese speech recognition technology. The intelligent terminal connects with the back-end cloud voice service platform through the network to implement voice recognition control. Notes for use: 1) More than 2 megabytes of stable mainstream Internet (non-local) networks are required; 2) Use of a quiet environment when recording voice; 3) Use of voice input instead of Ciri .
5. The application cannot be used
Explanation: 1) Confirm that the application is successfully installed; 2) The application is used through the network, please confirm whether the network is connected normally; 3) If the application is installed on the mobile storage device, please confirm whether the device is connected properly.
6. Poor gesture recognition, slow response
Explanation: 1) Confirm that the game program is installed normally; 2) Check whether the camera and connection are normal; 3) The ambient light of the experiencer is good.
7. Is Internet TV compatible with all wireless network cards on the market?
Explanation: No, there are many manufacturers and models of wireless network cards, please refer to the recommended models of the user's manual of the product to purchase.
8. The reason why Internet TV plays video "cards"
Explanation: 1) Internet bandwidth ≤ 2Mbps; 2) Other network devices occupy too much network bandwidth resources, and can be determined by the method of closing other network devices (such as PCs, PDAs, smart phones, etc.); 3) Poor network environment, which can be accessed by a PC Other video sites (such as Sohu video, Youku video, etc.), to see whether to play a smooth method to determine.
9. There are several ways to set up the network
Explanation: There are three ways: wired setting, wireless setting and dial-up connection.
10. Why does Internet TV boot slowly?
Explanation: The system self-check takes some time, including detecting and configuring the network (wired and wireless).
11. What requirements and equipment are required for Internet TV and network connections?
Explanation: TVs, networks, modems (usually "cats"), routers (wired routers or wireless routers), network cables, wireless network cards (using wireless Internet access), computers, etc. that require a network interface.
12. Internet TV can not access the Internet, what is the general problem
Explanation: 1) The TV has not been switched to "Network/Music" status; 2) The network cable or wireless network card is not connected (observe that the network connection icon indicates normal); 3) Check the network detection information in the network settings, Is the gateway, DNS1, DNS2 server all normal?
13. The wireless network connection is abnormal
Explanation: 1) Check whether the wireless network card supports; 2) Whether the wireless router is set correctly; 3) Whether the wireless encryption type setting is correct; 4) Whether the IP address, gateway and other parameter settings are correct; 5) The distance between the wireless router and the network TV is too far or There is a wall blocking.
14. The wired network connection is abnormal
Explanation: 1) Check the Internet environment, whether the network cable is normal; 2) Check if the router settings are correct; 3) Check if the IP address, gateway and other parameters are set correctly.
15. U disk or mobile hard disk audio and video files can not be played
Explanation: 1) Check whether the device connection is normal; 2) Confirm whether the format of the mobile device is supported; 3) Whether the audio and video file formats are supported (refer to the product manual).
16. After the Internet TV completes registration, the page cannot go to the next step, and it still prompts how to handle the registration.
Explanation: You can skip the router and connect the network cable directly to the intelligent network TV. If the fault disappears, you can confirm that this phenomenon is caused by the firewall of the router. In this case, you can remove the router firewall settings to eliminate the fault.
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