Don't be fooled by the surface: Analysis of the true cost of Internet TV

Smart TVs and smart phones have distinctly different differences. Due to the short life cycle of mobile phones, most people have the need for a new machine in half a year, so it is not very important for after-sales warranty, and the rapid development of express logistics nowadays. Even if it is the manufacturer's postal service, there is not much inconvenience.

The TV is completely different, as long as it is not bad, at least more than 5 years of life; In addition, due to the size of the TV is too large, what is very inconvenient mail delivery, after-sales service is basically the main door service, so after-sales for For television, it is particularly important.


Among the current Internet TV brands, the top three categories are LeTV, Kukai, and Xiaomi. They have their own advantages in terms of product specifications and configuration. What are the differences between the three Internet TV brands in terms of delivery and after sales? Today we will take a closer look.



From the list, we can see that the widest coverage of Kukai's delivery scope is mainly due to the fact that Kuangkai is an independent sub-brand of Skyworth and shares all of Skyworth's service systems. Since there are big brothers, the starting point is better than the other two. A lot of home.

In addition, in the delivery cost, Cool open is SF free shipping, Xiaomi charges according to different circumstances, specifically: Xiaomi single product delivery fee of 100 yuan, from a distance of more than 30 kilometers from the distance of more than 30 kilometers away from the distance charge, charge The standard is 1 yuan/km. LeTV charges different categories as shown below:


During the warranty period, the service conditions of the three companies are also different, as shown below:


The three companies all reached a 7-day no-reasonable return commitment. Xiaomi's one-hour quick repair service became a bright spot, and the cool open 4950 after-sales service outlets became bright spots. Of course, this advantage of Cool Open is still inherited from Skyworth's after-sales service system.

During the warranty period, what is the service situation of each family after the insurance expires? Specifically as shown below:


From the list, we can see that as long as LeTV and Xiaomi provide on-site service, regardless of whether or not you eventually have any maintenance, the fee for your visit is inevitable. Cool open free of charge, over-charged maintenance charge as the situation, which for the user, repair or not repair is a sentence of their own, do not involve unnecessary spending money (site fee) problem.

Through the above analysis and comparison, we can find that often speaking "feelings" of millet in the user's attention on some points is not very "exquisite", LeTV because of entering the market earlier in the product and so indeed do take advantage. The cool open in the aftermarket is very obvious advantages, and even LeTV and it is not an order of magnitude.

Therefore, for users, do not be impulsive when buying products. Do not always see the low price and the performance of the hurry to order, and should not be blindly follow the trend, to be a sensible consumer.


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